Thank you for visiting and shopping at Twin Bee CoffeeTM. Following are the terms and conditions that constitute our Shipping Policy.

Shipping Locations

Currently, Twin Bee CoffeeTM ships to the U.S.A. including Alaska and Hawaii.

We do not ship outside of the United States.

We do not ship to PO Boxes.

Why We Collect Your Data

We fulfill orders Monday through Friday. All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Please Note: Twin Bee CoffeeTM will not be responsible for delivery delays due to unforeseen circumstances outside our reasonable control such as delays due to severe weather, natural disasters or strikes.

Shipping rates & delivery estimates

Orders are shipped primarily via FedEx, please refer to the chart below. Please contact us at customerservice@twinbeecoffee.com for additional questions.

Shipment method Estimated delivery time Shipment cost
FedEx Two Days 2 business days FREE for orders $60+
1 to 2 product bags $11.50
3 to 4 product bags $13.95

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Twin Bee CoffeeTM is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Twin Bee CoffeeTM is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the U.S.A.